Guides

Trust, safety & autonomy

How HiveBase agents act on your behalf — what's automatic, what asks first, what's reversible, and how to stay in control.

Last updated 2026-07-27

HiveBase does real work for you — drafting, triaging, following up, acting. The most important thing to understand is how it stays safe. This page is the honest answer to the question every founder asks: "What will it do without me, and can I undo it?"

The one principle

Reads are free and automatic. Anything that changes the world outside HiveBase asks first — unless you've explicitly told it not to. Every gate below is a consequence of that single rule.

  1. 01

    Agent wants to act

    Any proposed step

  2. 02

    Outside world?

    No → often automatic · receipted

  3. 03

    If outbound

    Send · post · write · push

  4. 04

    Reversible?

    Still hold for approval by default

  5. 05

    Irreversible

    Always confirm · show exact impact

Reads are free. Internal writes often auto-run with receipts. Anything outbound pauses unless you've graduated that category.

What's automatic vs. what asks first

HiveBase classifies every action by how reversible and how consequential it is.

Action typeExamplesDefault behavior
ReadSearch the Brain, summarize a thread, prep a briefAutomatic
Internal writeRecord a decision, create a task, draft contentOften automatic · receipted
External / outboundSend an email, post to Slack, update a CRM, push codeAsks first
Irreversible / high-impactBulk send, delete, anything you can't take backAlways confirms

Autonomy is a dial, not a switch

Defaults are conservative. Grant standing approval for low-risk actions you trust (so they stop asking), or tighten things so even internal writes pause. You set the level.

See the plan before it runs

For multi-step work, HiveBase shows you the plan first — the list of steps it intends to take — so you can review, edit, or reorder before anything happens.

  1. 01

    Proposed plan

    Steps visible first

  2. 02

    You review / edit

    Reorder · rewrite · drop

  3. 03

    Approve

    Or send back

  4. 04

    Run steps

    Internal continues

  5. 05

    Outbound still holds

    Approve each external act

You can edit or stop at any step. Outbound still holds even after the plan is approved.

Stop it any time

  • Every running task has a visible Stop control — one click halts it immediately.
  • In-flight outbound actions hold at the approval gate; they never fire while you're deciding.
  • Pausing never loses work — the task keeps its context and you can resume or redirect.

Everything is logged and reversible

  • Internal changes (decisions, tasks, context) keep full history — nothing is overwritten.
  • Every applied agent change leaves a receipt: what changed, when, and which sources supported it.
  • Outbound actions you approved are logged with the exact content that was sent.
  • When two sources conflict, HiveBase holds the contradiction for review instead of guessing.

What HiveBase will never do without you

  • Send an email, message, or anything to a customer without your approval.
  • Make an irreversible or destructive change silently.
  • Act outside the integrations and scopes you've connected.
  • Train external models on your private company data.

Permissions & data access

HiveBase only sees what you connect, and each connection starts read-only. Write-back to a tool (e.g. updating a CRM record) is a separate, explicit opt-in. Access is scoped to the integrations you enable — see Integrations and, for programmatic access, the developer scopes.

LayerControl
What HiveBase seesOnly the tools you connect, read-only by default
What it can changeInternal by default; tool write-back is opt-in
Who sees whatYour team permissions + per-integration scope
Programmatic accessPer-key scopes (hb_sk_) — least privilege

Data retention & deletion

  • Disconnect any integration at any time; HiveBase stops reading it immediately.
  • Delete captured data; deletions are honored and propagate.
  • Connected-tool tokens are revoked on disconnect.
  • Your private data is never used to train external models.

Frequently asked questions

Can it send something to a customer without asking?

No. Outbound actions to people outside your workspace always pause for your approval unless you've explicitly granted standing approval for that specific action type.

What if the AI gets something wrong?

Internal changes keep full history and are reversible, and every answer is sourced so you can check it. Outbound actions are reviewed before they go. When sources conflict, HiveBase holds the item for review rather than guessing.

How do I stop an agent mid-task?

Use the Stop control on the running task. It halts immediately; any pending outbound step never fires while you decide.

Can I make it more (or less) autonomous?

Yes. Grant standing approval for low-risk actions to reduce prompts, or tighten gates so more actions pause. You're always in control of the dial.

Who can see what?

Access follows your integrations and your team's permissions. Programmatic access is scoped per key — see Authentication.